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Old Jul 4, 2022 | 9:07 am
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seacarl
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15 Years on Site
 
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,017
Removal of Credit Balance?

My online account shows an entry labeled as "Removal of Credit Balance" with a charge that is equal to a credit balance that I had been carrying due to refunding a Fine Hotels reservation.

What does "Removal of Credit Balance" mean? Is Amex mailing me a check for that amount? Or have they confiscated my funds? The entry is disconcerting... Amex usually communicates what they are doing. I'm confused and concerned.
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