Originally Posted by OWflyer787

Hi everyone, we're trying to redeem MAD-LIM on IB through CX website, but keep on getting the following error at the payment page (it's just showing up as blank).

Price for your trip has changed. New quote is displayed below.

Does anyone has ever experienced this before or know what's the best way to contact CX (tried the general Marco Polo line, but has been put on hold for hours).