Originally Posted by
Xinran
Wondering how hopeful I should now be… How much investigation will they have done to decide that my application has “passed the initial case intake review”?
They will have just spent 10 minutes leafing through the paperwork to see that the basics are in scope for their work. So for example weeding out anyone who actually travelled on AA from USA to UK, for which EC261 does not apply, but who bought their ticket via BA. It's no assessment on the merits of the case. It's disappointing it has taken so long to do this, the previous standard was 14 days and they often got through this stage in 2 days. It is a symptom of CEDR itself now getting overloaded with work that BA hasn't done. The CEDR response is quite normal, the slowness in doing it is less normal.