FlyerTalk Forums - View Single Post - Bonvoy says SNA accepted, hotel says they cannot honor upgrade
Thread: Bonvoy says SNA accepted, hotel says they cannot honor upgrade
View Single Post
Old Jul 3, 2022 | 5:55 pm
  #40  
Roger Lococco
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Feb 2005
Location: Global
Programs: United 1K, Qatar Gold, Etihad Gold, Hilton Diamond, InterCon RA, PC Plat, SPG Plat, Marriott Plat
Posts: 1,465
Originally Posted by mdbe
I guess this is becoming a pattern. Just had this happen at St Regis Atlanta. Sna confirmed via email 5 days prior. At check in they claim they have no record of it and no suites. Manager didn’t even bother coming out to talk. No recovery. Was advised to contact Marriott to recoup SNA.
I don’t believe that the SNAs are supposed to be usable.
Roger Lococco is offline  
Reply