Originally Posted by kileysmom

A Heathrow T5 security supervisor actually threatened me with arrest when I begged him to not xray a med even though the request was supported by a letter from my doctor. A nasty fellow who determined he should cower over me (a senior citizen female) and be truly aggressive. The med cost $20,000 and ruining it with xray was not my idea of a good experience at T5...fortunately, I took it straight to Boots near the side door to the CCR and the chemist was terrific. He called the manufacturer who worked with him to determine if the med had been damaged and they concluded that it probably had not been and that it was safe for me to take it during my travels. It was a truly awful experience. Other staff told me he was known for being aggressive and threatening and they apologized for his behaviour. This was pre-covid.