Originally Posted by
coast_2_coast
had the same experience but with a live agent via chat the day they came out, confirmed the design, got a new purple. The app has a replacement option that’s new design (not stolen/lost card so your existing card stays active), I did that and got the new card with the correct design today
I don't think this is correct. Two agents (one inexperienced and the other one very professional) have told me that as soon as you activate the 747 designed card, the old card (same number but old expiration date and old four digit security code) is rendered invalid. OTOH, if you don't activate the new card in 60 days, both cards will become invalid because it's apparently assumed that the new card was lost in the mail.