FlyerTalk Forums - View Single Post - Japan Transit/Connection/Layover Master Thread
Old Jul 1, 2022 | 10:50 pm
  #816  
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Originally Posted by Exec_Plat
Thanks. People I spoke to at JAL telephone support are just utterly clueless. It really was quite something, but for the life of me they simply couldnt grasp the concept. Even after 3 "please hold and let me check with my support."

A good friend is a travel agent, so can provide a very official-looking itinerary that shows a clean connection. (Japanese officials love paperwork...)
It is not about looking official and looking as one journey, it is about having the two e-ticket numbers so they can check the second one in the system. It will not be in their corner of the departure control system.
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