FlyerTalk Forums - View Single Post - 24 Hour Refund for Flights Outside the USA but Purchased in the USA
Old Jul 1, 2022 | 7:48 pm
  #4  
roc83
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Originally Posted by giporlos
Amazingly I couldn't find a good answer using Google.

If I purchase a stand alone ticket from say Singapore to Melbourne from my home in the USA, is it still protected by the 24 hour refund that tickets to/from the USA are afforded? I thought it would be, but perhaps not (??) The Singapore Airlines website says:

https://www.singaporeair.com/en_UK/u...-service-plan/

"This Customer Service Plan has been introduced pursuant to the US Department of Transportation Final Rule on Enhancing Airline Passenger Protections II, and is applicable only for flights to or from the USA.

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12. Singapore Airlines will allow consumers to cancel a reservation made using the Singapore Airlines web site without penalty for 24 hours after the reservation is made, as long as that reservation is made one week or more prior to a flight’s scheduled departure. Consumers will need to call our contact centre to cancel such online bookings.
i thought usually SQ website directs you anyways to the respective country site for ticketing if you book a flight from different country, i.e. if you buy ticket from SG to Melbourne the ticket will be issued in Singapore and no DOT rule applies, no matter whether you set location to US on the website
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