Originally Posted by
DreAAmliner
Is the super power move booking a flight on points for later that day, going airside to have an AC AAngel take care of you, then leave and cancel the flight to get your points back?
Or did i invent a solution in need of a problem, as the check-in counter can handle everything...
I've seen people in the boarding area with gate passes; I'm not sure how to get one, but I've seen them (this past weekend). That might be easier than booking and cancelling a flight, although the US Airways Club staff specifically told me to book a ticket and then cancel it in order to get through security without flying.
I'm sure plenty of people have driven to the airport instead of dealing with phone agents. I sure have. It seems odd that it's newsworthy, although I guess the story of "the airline made someone wait 4 hours so he just gave up and drove to the airport" just helps create the image of bad airline customer service that people want to see.