Originally Posted by
alex67500
We tend to forget that people come here when the process doesn't work, so we hear more moans than thanks.
In customer service someone told me a happy customer will tell 1 friend, a disgruntled one will tell the world.
Amazingly a flt at end of May resulted in my first claim at BA. Wasn’t expecting much since the alleged reason was repair part got caught in SA customs. (Guessing that had to do with Comair unpaid bills). So was very pleased to get a response 12 hrs later with a claim approval.
Any dp on how long before funds appear?