FlyerTalk Forums - View Single Post - Your guide to spending Avios | 2021 edition
Old Jun 29, 2022, 7:11 pm
  #415  
jerry a. laska
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Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,815
Originally Posted by travelod
Hi! My first post here on FT!

I have an upcoming flight on JAL J from LAX-BKK via NRT in about 2 weeks. I booked using BA Avios (my first premium cabin redemption!) I was looking today and found some F availability on the LAX-NRT leg — will I be able to upgrade using more points to F by calling BA? I’ve waited for about 1.5 hours today with BA but no luck getting through, will attempt again this evening.

Also wondering if anyone has any tips on how to better get in contact with someone at BA to make this change other than calling their 800 number?

Thanks so much!
You aren't really upgrading in this circumstance but in reality the agent is creating a new avios booking in F and then cancelling your existing booking in J. To do this you will have to call.
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