Originally Posted by Krisz

Something happened with BA, at least for this occasion and I do hope it will stay like this.
short story:BA cancelled my flight on the 24th Jun. I’ve got rebooked on a flight which scheduled to arrive 4 hours after my original one. I flew this on the 27 June.
I filled out a claim (only EU claim as I had no expenses) on the 28 Jun around 7pm. I’ve got an answer this morning around 10am that they are sorry for the cancellation and EUR 250 will be paid shortly.
No argument, no delay with the answer. I think this is how it should be for simple cases as mine.
Well done BA!