Originally Posted by sammybk

Currently on property for a few more nights. We are 2 adults with a 4 year old and are traveling with another globalist (lite) family with 6 + 10 year olds.

Other family used a cash + points for a beach area suite. Our TSU got us into the ocean view suite above the pool. It seems like any suite above a standard suite may come with butler service. Our butler reached out on whatsapp the day before check-in, while the other family in the standard suite was not assigned a butler.

Highlights so far :
Lagoon pool has lots of great cabanas at no charge. Very good service; constantly making sure buckets of waters are refilled (no charge). We would head directly to the lagoon pool every day after breakfast. Free globalist breakfast is only at Cocina Milagro in the lagoon area.

Casa Amate bar is beautiful and has great cocktails. Drinks are 50% off from 5-6pm

Sotavento on the beach had amazing flank steak. The live music there was a nice touch.

​​​​​​The kids liked to eat dinner earlier and most restaurants don't start dinner service until 6pm, which is a little tough. The kids were usually exhausted by 5pm.

We arranged babysitting for all 3 kids one night and the cost was reasonable - $45/hour. Two staff members from the kids club came with toys and games. It was nice the kids already knew them.

The 4 year old food was almost always free. Sometimes staff had to be reminded. The other two got 50% off menu prices. Sometimes it was a significant savings. Menu price of kids food was usually $10-$20 ish.

​​​​​​Most of the restaurant service was fine. It wasn't bad, but wasn't particularly polished or fast. First time in this part of Mexico. Just put it in the 'island time' category. For the prices (and the service charges) I expected a higher level of service.