Hi all. I have two Aeroplan bookings involving Turkish Airlines in the next two weeks.

JFK-CAI-IST-UBN (first two legs on EgyptAir; departure in three days)
UBN-IST-EWR

There have been multiple schedule changes on the Turkish flights in recent weeks -- a few minutes here or there. Turkish has been updating me about those via text message.

Today, I logged in to my Turkish record, and I got an error message indicating that I needed to call Turkish. Instead of the new IST-UBN and UBN-IST flights replacing the existing flights, they instead were appended to the record. As of this moment, each record has four IST-UBN / UBN-IST flights in it. I have experienced this before with other records, and it has been a fairly easy fix.

I called Turkish to ask them to clean up the record and they said they couldn't because it was an Aeroplan booking. They verified that I would not be able to fly until it was cleaned up by Aeroplan.

I subsequently spent three hours on the phone with Aeroplan and they told me they are unable to fix the record because there is a longstanding system glitch that doesn't allow proper communication between their system and Turkish Airlines' system. The only option they provided was cancelling the flight (not ideal, since I have prepaid many thousands of dollars of activities in Mongolia for a trip that was delayed three years). I'm extremely frustrated that Aeroplan doesn't seem able or willing to do anything.

Is there a next step you'd suggest? Will EgyptAir allow me to board the first two flights? If so, is it likely that Turkish will work with me to fix this problem when I'm on the ground in Istanbul? Help!?