Originally Posted by
wrp96
To the OP, if the vouchers are really not able to be used for your family, then when you write into AA customer relations, let them know that and they may be able to offer cash, even if not necessarily that high of an amount. No guarantees but it's worth asking. There are things that customer relations can offer that a front line employee can't.
If they don't fly AA enough to use vouchers, I don't see AA offering cash for something they are not owed cash for.
It would be different if they were requesting money for expenses incurred, but OP didn't mention expenses.
Does anyone have experience with AA offering cash for a maintenance issue. where your seat was not available?