Originally Posted by
Gkelly1999
I have tried every route known to man and have had zero success getting a confirmed upgrade - even when ExpertFlyer showed there were C fares available. Would be interesting to hear of anyone who was actually able to get a confirmed upgrade rather than a waitlist. Also, most of the time I speak to an agent, they are less than thrilled to look at options.
You need to look for C upgrade space (under upgrades and awards) not C fares (under flight availability). They are not the same thing.
If there is C upgrade space available your SWU will clear immediately.