Originally Posted by
edwardc
Hi, so I booked myself onto a flight from YYZ to YVR and two weeks before departure, the flight doesn't exist on AC's website anymore. Calling AC is pointless as they're not picking up the phone. So I called Amex to see what was up; they said that particular flight was full. I later checked on Expertflyer and found that particular flight is half full at best.
My question is, why did AC pull the flight off it's website, why is Amex Travel telling me it's full booked, but Expert Flyer shows that it isn't full booked?
You will see plenty of discussion in this thread about other flights that are currently in limbo.
Your assessment that EF tells you a flight is half full is incorrect. EF can only show you inventory for sale up to nine seats, which is presumably all zeroes at the moment, and a seat map, which has very little to do with how many seats have been sold for the flight, but is presumably how you came to your "half full" judgement. Many people don't have seat assignments this far out, because (a) they don't want to pay, (b) they bought via the app, which doesn't ask for seat selection during the purchase flow, and never thought about it, (c) they purchased from a third party that didn't offer it during purchase or doesn't offer it at all through their own website (d) purchased via the phone or a TA and didn't instruct the person purchasing to select seats, or (e) just don't care that much about their seats. Or possibly some other reason.
The AC schedule appears to be in flux. Amex likely told you the flight was full because they saw zero seats for sale in all fare buckets. This would also explain why it no longer shows on the AC website.
It's possible your flight is going to be cancelled. Or that they're going to change the time. Or swap in a larger aircraft. We don't know.