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Thread: HA cancels flight, no notification, refuses to refund fare difference
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Old Jun 28, 2022 | 11:01 am
  #5  
formeraa
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Join Date: Jul 2001
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Clearly, it was a schedule change on HA's part. They should have re-booked you free of charge. Next time, I would ask for a supervisor before paying anything. The agent was beyond clueless. Shame on HA for having such poor customer service! Honestly, I love HA's inflight service, but stories like this make me choose AA, DL, or US.
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