FlyerTalk Forums - View Single Post - How long for cancelled companion voucher to be restored to account?
Old Jun 28, 2022 | 10:24 am
  #12  
Barnaby100
All eyes on you!
15 Years on Site
 
Join Date: Aug 2010
Location: UK
Posts: 1,878
Originally Posted by chrismk
The voucher expires in November

Copy of email:


Booking Reference:

Dear

We’re sorry you couldn’t travel on your Reward Flight booking reference . To offer you maximum flexibility we’ll be cancelling your booking and refunding you in full.

You don’t need to do anything. We’ll automatically credit the Avios back to your account and refund the money to your original form of payment. We expect this to take approximately 4 weeks and it means you’ll be able to use your Avios as you wish, to book a new trip on ba.com or however you choose when you are ready to return to the skies.

If you used a Companion Voucher and/or a Gold Upgrade Voucher on this booking, we will add it back to your Executive Club account with its original expiry date. This will be done automatically by us.

We look forward to welcoming you on board again soon.

Warm regards,
British Airways
7 week since I got that email and no cash back yet
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