Originally Posted by
Milwaukee
747FC , you always have the scoop, thanks for posting stuff like this. I want to try and report back as well. Are you connecting with them through phone (call back of card, and transferred?) or online via
https://concierge.jpmorgan.com/en/?
I would be curious if you're able to use that site,
747FC - I was told it isn't for JPM Reserve members despite the url.
(I've had good results via email, speaking for myself.)