Originally Posted by
WineCountryUA
Unclear if that is still the policy (free E+ on PremPlus ticket). The statement has been removed from the website and others have reported the same experience -- unfortunately no one came back after calling UA.
If your issue is just a shortage of seats, I would expect no problem calling and getting what seats are available -- would think you should not have a problem online eithrr. E+ is not a ticket /fare / cabin change, it is a access issue.
Call and let's us know how it came out.
Called and learned Economy Plus is not provided with award travel. Did some test bookings and confirmed the same. It is only included on paid travel.
The rep was nice enough to move us to Preferred for free.