Originally Posted by
Points Scrounger
Sorry, but it's been so long I forget the best way of handling this...
My ticket was issued under my full passport name of Mr. Points T. Scrounger Jr. My Skymiles account is simply Points Scrounger. I added the reservation to My Trips, but the system won't let me add the Skymiles number itself to the trip because of name mismatch.
Bumping this to report that chat rep kept me on hold for a long time to report that nothing can be done because of name mismatch.