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Old Jun 27, 2022 | 8:02 am
  #964  
Points Scrounger
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Originally Posted by Points Scrounger
Sorry, but it's been so long I forget the best way of handling this...

My ticket was issued under my full passport name of Mr. Points T. Scrounger Jr. My Skymiles account is simply Points Scrounger. I added the reservation to My Trips, but the system won't let me add the Skymiles number itself to the trip because of name mismatch.
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Bumping this to report that chat rep kept me on hold for a long time to report that nothing can be done because of name mismatch.
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