Originally Posted by
Stranger
So now we have a clearer picture. Mask issues, plus some folks spelled in error.
Most of the noise (Brit tabloids) likely comes from the former. No sympathy there.
As to those expelled in error, yes they qualify for an apology. But if you put this in the context of a plane waiting for departure, I would argue that we should not blame the crew too much, easy to make a mistake in the context of a very stressful situation. I look at this from the perspective of another passenger on board, possibly with a tight connection. Yes, mistakes can be made, but at the end of the day, the interest of the many has to prime over the folks who misbehave. And crews cannot be expected to be perfect.
Now it is AC's job to make sure the folks who were expelled in error are satisfactorily dealt with. Not us, not the media. These folks. We don't know that AC did not.
With all due respect, this is not a clearer picture.
A clearer picture would have been as an example ' Approx 5 passengers were identified and being non-compliant with mask mandates and were to be deplaned. Due to our error, 20 more passengers were removed'. That would be a clearer picture while still respecting privacy.
Yes, mistakes are made. Like 2 additional people being removed is a mistake. 20 people being removed is way way past a mistake.
And there has been zero reports from passengers on that plane that there was any untoward behavior. Not even a hint. We just have to take ACs word for it.
I do not think any of us including you would suck it up as an acceptable error if we get tossed off a plane for no reason.