Originally Posted by
slippahs
If that doesn't work, there's always the option of a DOT complaint
This. I know of others who have had refund and fare difference issues with HA. I have advised them of the same and in most cases they have received satisfaction after filing a DOT complaint. Apparently, the airlines don't like getting dinged by the DOT.
Here's a link to file one online:
https://www.transportation.gov/airco...umer-complaint
Last edited by FlyinHawaiian; Jun 27, 2022 at 10:27 am
Reason: repaired broken qoute