This is interesting.

It seems there’s two club lounges in this Sheraton Grand.

1 for the lowly Platinums/Titaniums on the lobby floor, and another ETAGE7 lounge on the 7th floor for Ambassador members and/or people that book the rooms that explicitly provide ETAGE7 lounge access.

The plat/titanium lounge is perfectly fine: 11AM - 10PM of free flow Prosecco, beer on tap, wines, 3 kinds of redbull, but it was unmanned. I was very happy with the offerings, although it doesn’t seem like anyone comes in and cleans anything. I was also upgraded to a junior suite on the 3rd floor, which is perfectly adequate and very homely, but doesn’t come with the 7th floor lounge access.





as a lowly titanium, I was not granted access to the presumably much better lounge, so I’m unable to comment further.

Interestingly, some of the suites in the suite night award pool do allow this 7th floor lounge access, so it may be a good opportunity to burn some SNAs. Would be interested to see any updated pictures of the lounge offerings!