Additional add: the back and forth and check-in started by me asking “I have globalist status and I’m staying on an award stay. Can you tell me whether valet is complimentary or just self-park?”

”Neither is included because we contract out our parking.”

”That’s not what I heard because the charge still goes to your room.”

Then it went on from there.

to be fair, he was not the person working the higher status check-in. That person was completely occupied with a huge group of……..delta employees.