i booked two rooms in mid-may here, just two basic cheapest available rooms. when i checked in on the app i saw both rooms upgraded to deluxe sea view rooms. upon check in it was actually one deluxe sea view facing south-east and the other was a garden view directly across the hall. i didnt really care given both were technically upgrades and they left large bottles of sparkling and flat water in each room along with a bottle of red wine in each as an ambassador welcome gift.

i found the room very comfortably and the view was quite nice however: (1) despite a large bathroom, the shower stall is tight, (2) bfast is indeed underwhelming and i do not know why--i mean its fine plus there are coffee machines in the corner so i didnt bother asking because it was a struggle enough to get cutlery! and (3) we got stuck in the lift not once but twice over our four day stay.

in the first instance it ground to a halt for maybe 10-15 seconds late at night. we reported the issue and the next morning i got two calls and a third from the concierge (?) asking about it. by the third time i said i do not understand why i am being called three times and asked the same question when i reported this last night and it should be addressed and thats all i care about. WELL, later that day i see there is a lift out of service...which is NOT the one we were stuck in, so i asked and they were confused and said it was being fixed, fine whatever. the third day, in the lift that was out of service, guess who gets stuck AGAIN. so i report this again. but in no instance did they ever seem to have any care to address the issue and kept the lifts all running otherwise.

separately, i travel with a large clear plastic "glass" to drink water from as i find hotel glasses quite small. despite setting it aside it was taken by housekeeping one day and it took a full day and four times of follow up until they located it (it is a cheap thing but after the lift issues, i wanted my damn cup that has followed me everywhere lol). the last convo before it was found the agent made plenty of excuses and ended by saying "thank you for understanding" which infuriated me. "i didnt say i understand" is all i could say.

so despite this, yes i would stay here again lol! it was very comfortable, the staff are actually quite friendly if a bit inept, and it was not yet the start of the high season, the proximity to the water and bars/restaurants along with the water taxi to old town right there made it a very relaxing long weekend, especially given how cheap the rates can be!