FlyerTalk Forums - View Single Post - UA ticket, account, ID name mismatch/spelling, order, concatenation issues [Merged]
Old Jun 25, 2022 | 8:21 pm
  #18  
Steve M
All eyes on you!
25 Years on Site
 
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA Platinum, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Ambassador, Hertz Platinum
Posts: 8,179
Originally Posted by Sykes
GDS/PRS systems cannot handle either an apostrophe nor a hyphen, so this is normal.
Nor can passports.

Originally Posted by k_jupiter
Passport has an apostrophe
Does it? That may be what's displayed at the top of the data page, but look at the data lines at the bottom. There's no apostrophe or hyphen there (or space for that matter). When you fly internationally and they scan your passport, the version of your name without spaces, hyphens, or apostrophes is what gets used and passed on to the gov't. That's why your name will sometimes show as being all crammed together on a boarding pass, as this version is what will exactly match your passport.
Steve M is offline