Originally Posted by storewanderer

This seems like it has to be a nightmare for back office/audit too, to have all these postings.

Maybe just issuing a coupon to be given to the F&B outlet, then F&B deducts it and you pay your bill however you want (cash, credit card, or room charge) and you are done.

Is Hilton trying to make this such a problem for the hotel and consumer that everyone just gives in and says okay forget this benefit entirely (would be on par with IHG...)...