Originally Posted by
maokh
What was hilarious is that there were at least 1-2 pax who thought it was an actual plan, and dismayed/upset it was a bus. I kid you not. As if they would be flying some plane 50 miles to Philly.
It's not that crazy. US Air used to fly PHL-ACY on little puddlejumpers back in the day. And I don't think it is crazy for a layperson to expect that buying a ticket from American means a plane rather than a bus.