Originally Posted by
MSPeconomist
If the OP were being charged in dollars for the "no show" rather than paying the penalty in points, would the hotel be able to waive the charge?
Possibly.
I don't really know how the back office processes work for a no-show that ends up in a points refund and cash charge. Perhaps if the award stay is manually cancelled after the deadline but before midnight on arrival day - either by the member or the hotel - the process is different.