- A goodwill policy has been implemented for passengers traveling via Toronto-Pearson to allow them to voluntarily increase their connection time at no cost for more flexibility when travelling. This policy can be applied within 48 hours of the original travel time;
Funny that AC calls it a “goodwill” policy. The language is interesting.
AC can’t ensure passengers making their connecting flight even if it’s above the published MCT. Hinting that passengers need to take a longer connection is sugar coated as “voluntarily”, “flexibility”, “at no cost”…