Originally Posted by
InTheAirGuy
- New Self-Service Re-accommodation tools will allow customers who have schedule changes, delays, or cancellations to request a refund if eligible or rebook their itineraries in a few minutes through its mobile app or website. This includes getting up to 20 alternative flight options (based on availability), choosing to fly to nearby airports instead, and the ability to search for flights in a three-day window. It will be available for customers regardless of how and where they booked their tickets;
I hope they role this out ASAP because it's not there yet. I am tired of having to call-in to fix idiotic schedule changes.