FlyerTalk Forums - View Single Post - June 23: "Air Canada Comments on Aviation Industry Summit with Federal Minister"
Old Jun 23, 2022 | 3:03 pm
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vernonc
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Well at least they are working on solutions.
The simplest one would be to install a bank of phones that connect to the call centre in priority for rebooking in case of IRROPs. Nothing like the poor optics of 200+ people standing in line to talk to 2 AC agents. Its not even an original idea, United and others have it at their hubs.
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