Hello / Bonjour,

Thank you for contacting the Air Canada Concierge desk.

We are currently experiencing a higher volume of communication then usual during this time. Our most sincere apologies in advance that our response time may be longer than normal and we thank you for your patience.

Our usual turn around time is within 72h of reception of your communication.

Should you required immediate assistance, please contact us directly by phone.

We kindly appreciate your loyalty and patience.

Air Canada
Concierge Desk / Bureau Concierge