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Thread: Marriott CS favourite activity: Open a case
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Old Jun 23, 2022 | 12:10 am
  #7  
markis10
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Opening a case might well result in the problem being solved rather than the symptom, I have a feeling some times hotel customer service just wants to get the customer satisfied so they make adhoc solutions that result in the systematic problem not going away, then again this is Bonvoy ......
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