Hello, a longtime lurker, and first time poster in the BA Forum. Finally signed up a few days ago, thinking I may need to reach out and ask the collective hive questions due to BA84/85 massive delays. Becareful what you wish for perhaps. It is also my first time dealing with the following situation, and hoping to get more clarity as I try to understand BA's cancellation policy and EU261. The only other time I experienced disruption to my itinerary was during "snowmaggedon" in December 2017, and BA proactively compensated me and accepted all my claim for reimbursement of hotel nights incurred.
Cash ticket and the itinerary is:
June 23 YVR - BRU, via LHR
BA 84, BA 402
June 26 BRU - YVR, via LHR
BA 393, BA 85
(BA 393 departs at 11:20 BRU-LHR)
Already a little apprehensive with the delays with BA 84/85 are experiencing, and just 2 hours ago, received an email from BA saying my BRU-LHR, BA 393, has been cancelled. What is being offered as an alternative: an earlier flight on the same day, June 26, BA 389 at 07:10. This alternative flight does not work with my schedule for June 26. I understand that I can rebook for June 27 without paying any cost difference in the ticket. The flight on June 27 leaving BRU for LHR is BA 389 at 7:05. This is the solution I will likely accept and will confirm the changes online shortly.
Questions:
1. Can I claim hotel in BRU for June 26? The cost is about 186€.
2. And does EU 261 kick in, in this particular instance?
Thank you so much for any advice, or comments. This forum has helped me many a time over the years.