I wanted to share my NYC in person experience. The staff were extremely friendly (caring and empathetic, in fact) as people waited. I did it same day w 48 hour travel plans and it came back same day. Almost everyone’s did and there were hundreds of people there. It took the entire day. Went at 9 and got it at 6. Lines are out the door, no power outlets, lots of bureaucratic waiting, but if you’re prepared to waste a whole day, It’s the way to go
anyone know when the process will go electronic?
if not, I’d return to NYC if I could get an appointment on my next renewal.