Originally Posted by
WilcoRoger
I had the same for a few days - I guess what it REALLY means is that your application hasn't been handled yet (or was denied?) so you are not a customer, not in the db yet, so error. Once I got approved things started to work, the card showed in the app and I could set some preferences.
I received my PIN code last week and the card today but the authentication still fails. So it's not just about whether the application has been handled or not.