We just finished a three-night stay. Bottom line is hard product is great, soft product is eh but reasonable for the rates. The hotel definitely was designed as a luxury property but isn't staffed (or occupied) to be one. The art deco /aviator motif is well-done and carried throughout.

Hotel at night


When we arrived at 10am Friday, our room was already available which was a huge plus. Nothing about housekeeping was mentioned but we later discovered there was none. Offered choice of points or $18 breakfast credit per person.
We had applied SNAs which cleared for a one bedroom suite. We were on the 23rd floor and I think the rooms are slightly smaller on the top floors due to the shape of the building.

Rooms were decently sized, though the chair at the desk in the bedroom could not be adjusted to be used to sit at the desk and there was a lack of storage- just the armoire that is likely in all rooms. Nice view.

Rand Tower one bedroom suite living room

Rand Tower one-bedroom suite bedroom

Rand Tower one-bedroom suite bedroom

Rand Tower one-bedroom suite bathroom


Bathroom on the small side. Malin & goetz toiletries.

There was a lavazza espresso machine with 2 decaf and 2 regular pods- no sweetener or creamer or anything. Two teabags though unsure how to get hot water. And an empty mini bar you could use for fridge. No water bottles but each night some were set out at the front desk.

There are a lot of spaces that were clearly designed for a bigger F&B program. There's a sign for an Executive Club downstairs. The lobby level has a bar that is only open in evenings and has a very limited food menu. Breakfast is served at the Rand Tower Club on the 5th Floor, which is only open for breakfast, and has a huge bar and lounge type space that seems to be unused.

Rand Tower Club (breakfast)

Rand Tower Club (breakfast area)

Rand Tower Club (unused lounge/bar area)

Lobby and restaurant


Breakfast is pretty expensive. There was only one waitress working and she seemed frazzled. Eggs and bacon and potatoes and toast was $17--not including coffee ($5) or tea ($6). Add in tax and gratuity and it ended up costing us another $15 per person. But the quality was excellent. The thick cut maple bacon referenced above? Outstanding.

Gym was sizeable and well equipped.

Gym, Rand Tower


For $150 a night, no complaints. But I can't imagine those are the rates imagined when this hotel was developed. As/if rates go up, hopefully service levels will.