FlyerTalk Forums - View Single Post - What exactly can/does the AC concierge do?
Thread: What exactly can/does the AC concierge do?
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Old Jun 20, 2022 | 5:38 pm
  #800  
Burgertime
30 Countries Visited5 Years on Site
 
Join Date: May 2019
Location: Gotham city
Programs: AC SE, HH Diamond
Posts: 106
I just had the identical situation (automated cannot help you via email response). Then 24 hours later received a response to my email, with a CAS #, and a follow up response to resolve the issue a few hours later that day.
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