Originally Posted by
schriste
This has happened to me on every Acela trip I have upgraded in the past year (about a dozen). I did call a number of times last year to have the error manually corrected.
Thanks. I am planning to use another coupon this week and then I will give them a call to get them all fixed. Curious, when they corrected it, did you get the business class bonus or first class bonus? I remember under the old iteration of the program, using a coupon for F gave you F earnings, but I was never sure if that was intended.