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Thread: Business Extra ("ExtrAA") Program (master thread)
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Old Jun 20, 2022 | 12:57 pm
  #1635  
OneWorldSapphire
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Join Date: Jun 2013
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EDIT: Sorry, forgot to tag the OP, but this was about the website error message...

It can also produce this result if there are more than one pax on the PNR. If that's the case you need to call to have the record split in order to process an upgrade online. The online process cannot handle a PNR with more than one pax.
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