I'm not sure if I've just been lucking out recently but I had a pretty good stretch of restaurants using Toast pay at the table devices (locally and when I was in Oregon). Unfortunately, every single one inserted cards for customers and only allowed customers to interact with the device for signature/tip entry. This is despite at least several of them being the model that has the contactless logo, so I'm wondering if it's even enabled yet.
Originally Posted by
storewanderer
Went to some Shell locations the past few days.
1. Gilbarco Pumps/Gilbarco POS. Pumps have NFC reader. They put duct tape over the NFC readers. However they are still on so I held my card to the duct tape. Got the message that it is not supported then transaction declined.
2. Wayne Pumps/Verifone POS: pumps have NFC reader and it is on. Nothing marked showing it does not work. Got the message that it is not supported and to insert card in next try.
Also went to a Quik Stop. Inside the store their MX915s were both supposedly having a broken chip reader and they could only accept cash or tap to pay. Watched a customer throw a bottle of soda on the counter and storm out; I suspect his card was NFC enabled too.
I haven't been to any more Shells recently but I did find another 7-Eleven gas station with EMV enabled the other day. Unfortunately it doesn't look like much has changed: still no contactless readers, ZIP code prompts (even with PIN preferring credit cards), etc. Though at least they kept PIN enabled outside and didn't full on disable it like a lot of other gas stations (or even retailers in general) have.
Originally Posted by
storewanderer
Also I sure like those new card readers at Walgreens. They are new Equinox models. It is so disorienting and uncomfortable to have to insert the chip card, by the time you fumble around the NFC function will pick up a tap even if you did not intend to tap. It is time to move beyond the chip and go 100% tap. We are getting closer and closer.
They're using the same model as Sur la Table and Chipotle, right? I don't think it's
too bad for insert but definitely different than the "standard" insert at the bottom that most others use.
Originally Posted by
storewanderer
Also supposedly Rite Aid is getting new pinpads but I don't know which ones. Rite Aid has always used Verifone though so would expect more of that junk.
FWIW, my local Dunkin' finally got new Verifone readers and they seemed okay for me. I know others have complained about at least Dunkin's implementation before, though, so who knows how Rite-Aid's will turn out. (My local one is permanently closing so I probably won't be able to try it any time soon.)
Meanwhile, speaking of terminal replacements, I still have no updates on the Wendy's locations here. I'm really starting to think that there's no specific mandate to switch over for franchisees (which, unfortunately, isn't unheard of--the Arby's locations here still don't have EMV as well, let alone contactless). I'm not sure how well that'll work out, though, as the iPP series go EOL.