Originally Posted by
MSPeconomist
I wonder whether the numbers showed that too many customers were defecting from D1 to PS? Part of the problem with these intermediate cabin offerings is positioning the product so that it doesn't cannibalize sales of higher cabin tickets (at higher prices, of course, and presumably with greater profitability). It might not be a good business model to make PS too nice.
But I was reading somewhere that Delta makes more money on PS customers than they do on D1 customers based on the price/footprint.