Flew home 5th June on the evening flight. BA First lounge was closed. Onboard the food was inedible, both dinner and breakfast. Great service but extremely disappointing offerings given the price of F. If the penny pinching doesn’t stop there
will be no future for BA. This experience had nothing to do with staff shortages-that delight was waiting over 2 hours at LHR for luggage to arrive, no communication, rude and dismissive ground staff. I know, not BA’s fault but the cumulative effect made the journey more like a refugee flight. Yes I’ve been on one out of the Middle East as an expat.
sorry for being negative.