Originally Posted by
SK AAR
Yes, LGW cutting capacity is similar to ATC restrictions etc and to be considered extraordinary circumstances.
Is that really true? The airport is a contractor to the airline. BA chose to use LGW's airport services instead of using, say, the LHR or STN airport services. Shouldn't BA be responsible for the services provided by the airport in the same way that the airline is responsible for any delay caused by the luggage handlers loading the luggage too slowly or something?
ATC is provided by the authorities and BA is forced to use Her Majesty's ATC in the same way that BA is forced to use Her Majesty's police force if a passenger on board has to be arrested, i.e. BA has no choice.
Originally Posted by
Tobias-UK
BA are responsible for all necessary hotel nights plus subsistence and transport to and from the hotel. Depending on the reason for cancellation, compensation is also due. They may also be able to change their return date to allow them to enjoy their trip at the planned duration.
If BA claims that the next available flight (direct or connecting) to KEF is two days later, do you really think that BA has taken all reasonable measures to avoid the delay? Compensation should be due.