Ok, it's getting more and more interesting...
19/06/2022 02:49pm UTC - You:
customer adviser yesterday wrote: "wait for 24 hours more I will make notes here in the account so no confusion will be there, please contact us back."
19/06/2022 02:50pm UTC - Customer Service Advisor:
I have successfully changed your flight on 10th July 2022 from CDK TO KRK at 07:00 to 09:10
19/06/2022 02:51pm UTC - You:
No, it is not what I'm asking for. The flight on the 8th is what I need, I can't fly on the 10th, I have said that before
Moments later after mentioning EU261:
19/06/2022 02:56pm UTC - You:
I understand you have to transfer me to another airline - according to EU261, UK261 and even your own policy on the website (as you cannot offer me your own flight within 24 hours)
19/06/2022 02:55pm UTC - Customer Service Advisor:
That's the reason only flight available on 10th of July there is no flight available on 8th of July who can we transfer you to another flight if the flight is not available.
19/06/2022 02:57pm UTC - Customer Service Advisor:
You can check you booking I have transfer you to 8th of July flight from CDG TO KRK at 12:05 to 14:20
19/06/2022 02:58pm UTC - Customer Service Advisor:
Check your booking.19/06/2022 03:16pm UTC - You:
So my flight is now cancelled or not??
19/06/2022 03:16pm UTC - Customer Service Advisor:
It was already cancelled.
19/06/2022 03:16pm UTC - You:
So why it appears on my booking as not cancelled?
19/06/2022 03:17pm UTC - You:
It is very confusing now
19/06/2022 03:19pm UTC - Customer Service Advisor:
Because I have made a note if there will any flight available on 8th of July from CDG TO KRK to transfer you to that flight that the reason it's not showing as cancelled.19/06/2022 03:20pm UTC - You:
ok, so should I consider that the easyjet flight on the 8th is still on for me?
19/06/2022 03:21pm UTC - Customer Service Advisor:
I would suggest you to fill up the claim form so our team can get back to you ASAP for this enquiry.
and finally:
19/06/2022 03:27pm UTC - You:
I understand you are refusing to re-route my flight to alternative airline as stated in EU/UK261?
19/06/2022 03:28pm UTC - Customer Service Advisor:
We have no authorize to re-route to other airline as we are not a travel agency.
(at this point chat has been closed by easyJet without any ending messages)
I've filled the form but I understand this is for compensation which I'm not eligible for nor I want.
So, to summarize - I have ordinary looking booking with both outbound and inbound flights intact. The inbound flight is not bookable, it doesn't appear on the EF... But at least I have black on white that they are refusing to re-route me to another airline because "they are not a travel agency" ROTFL