Originally Posted by
Single_Flyer
My LATAM segment is now canceled but the Iberia flights are still showing on Iberia's website. Looks like they got to me too.
If GoToGate tries to refund me anything but the full amount, I'll do a CC charge back. I'm not paying them any administrative fees if my flight is cancelled. If they want to get that fee; go after LATAM. Full stop.
The problem with that is that at least theoretically, the OTA is in the right here. The processing fees is what you agreed to when you made the booking, regardless of whether you OR the airline cancel the ticket. It's the one big reason I never book through OTA's with deals like this.