Originally Posted by
WineCountryUA
Is your passport failing to scan? Is the suggest up thread?
What country is the passport?
What type of visa?
I'm actually on the flight right now for which this created a problem. The passport did scan properly, but wasn't being verified. The passport is a US Passport, and the visa is an OCI (Overseas Citizen of India) card. I later found out that it was because I booked a one-way, they needed return documentation (which I had, and was pulling up, but weirdly the agent approved before I even showed it) and to visually validate my documents. Weird.